Appointment System

When you call the the Practice on 01225 866611 to make an appointment, you will now be asked the following questions:

• Is this a new or ongoing health issue
• A brief description of your symptoms (in confidence) 

This will help the appointment staff manage your appointment effectively, as it might be more appropriate for you to see one of our Emergency Nurses.

If you need to make an appointment with your doctor, the appointment staff will add your details to your chosen doctor’s telephone consultation list. The doctor will then call you back as soon as possible. For more information please click the following links:

Patients FAQ fact sheet 

Accessing Appropriate Healthcare

To find out when your GP is working click here

Doctorlink - Book Appointments Online!

We have the following online appointment booking services available:

1) Doctorlink 

To register for this service click on the image below!

To read the frequently asked questions click here.

2) SystmOnline

SystmOnline offers the following services:

• Appointment booking - for Nurse procedures such as cervical screening & blood tests.
• Repeat Prescription ordering
• Access to your Medical Record
• Access to your test results

To register please click on the image below!

You can also book an appointment or order a repeat prescription on behalf of a person you care for, we can set you up with proxy access via your online account. For more details on this service please view our Practice online leaflet by clicking here

To download the proxy access form click here and please send completed forms via email to wccg.boasecretaries@nhs.net or by posting to the Health Centre, Station Approach, Bradford on Avon, Wiltshire, BA15 1DQ.

Video Consultations

To find out more about video consultations click on the image below!

COVID-19 Vaccination

COVID vaccination at Spencer's Sports and Social Club, Melksham in MAY

Please note the different day / times for the 5 - 11 year olds

Walk-in or book by clicking on the images below

        

                  

                      

Two essential vaccines that you may need this winter

50,000 COVID-19 Vaccinations!

Congratulations to our Primary Care Network (PCN) who have now administered 50,000 COVID-19 vaccinations to patients!

We are continuing to offer walk-in clinics at Spencer Sports & Social Club in Melksham - see below poster for more details!

Please do not contact your GP surgery about your COVID-19 vaccination status.

GPs cannot provide letters showing your COVID-19 vaccination status.

Click here to download the NHS App

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COVID-19 Vaccination and Blood Clotting

For the latest Public Health England guidance regarding the AstraZeneca vaccine and reports involving blood clotting click here

Face Mask Exemption Letter - please do not contact the Surgery

Please read face mask exemption letter in the 'Practice Update' section of 'Campaigns' found here

Flu Vaccination 2021/2022

Two essential vaccines that you may need this winter

• Who should have the vaccine & why?
• Protecting your child against flu

Shingles Vaccination 

Please click on the image below to read more about the shingles vaccination.

If you are eligible please do not hesitate to get in touch with the Practice on 01225 866611 to book your appointment!

Sickness Certificates

You do not require a Doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Taking sick leave

Click here for more details.

How to obtain a sickness certificate

You can order a sickness certificate via one of the following ways:

• via Doctorlink online service - click here to register
• by calling the Practice on 01225 866611

You may be required to speak to a Clinician before a sickness certificate can be issued but we will advise you of this should it be needed.

Home Visits

Home visits mean that the Doctor can see far fewer patients during the day so we ask that you only request a home visit when medically essential.

Where possible please telephone to request a visit before 10:30 am.

Please telephone 01225 866611 and select option 1 to speak to Patient Liaison.

You will be phoned back by a Doctor to advise you and give an estimated time of your visit. You may be asked to attend the Surgery or receive telephone advice for your condition. If a visit is deemed necessary, it may not be your usual Doctor who will call.

The Doctor is not obliged to visit you at home, unless you are unable to travel due to your condition.

Please, where possible attend the Surgery so that full examinations are possible.

Hospital Waiting Times

Unfortunately, many hospital appointments have been subject to delay due to the impact of the COVID-19 pandemic. Thank you for your continued patience and understanding.

Please be assured that your appointment has not been forgotten. All specialties are working hard to review their waiting lists and minimise delays. The hospital will keep in touch with you directly about your waiting time.

You can also check local waiting times via:

• https://www.ruh.nhs.uk/patients/waiting_times
• http://www.gwh.nhs.uk
• enquiries@circlebath.co.uk 
• https://www.bmihealthcare.co.uk/enquiry-form

 A request to the hospital to re-triage the urgency of your appointment can only be made if your condition changes significantly since being referred.

Private & Non-NHS Services

Please find below the current Medical Administration Fees at the practice for Private and Non-NHS Services.