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Noticeboard

Welcome to our Practice 

New Telephone System- technical failure update

NEW TELEPHONE SYSTEM - a new system has been installed at BOA & Winsley Health Centre on Wednesday 23 August 2017.  St Damian's Surgery commenced on the 12th September.   We are working hard with our engineers as we have discovered technical problems for the last few weeks. We apologise for any difficulties experienced with accessing our services during this time. All feedback is gratefully received whilst we work with our engineers to resolve any problems encountered. Thank you for your patience.

Posted: 29.09.17 

Appointments & prescriptions information over the Christmas Period 2016 

 

During the Christmas period all Practice sites will be closed on National Bank Holidays.

 

This year, Christmas Day and New Year’s Day land on a Sunday when the Surgery is already closed but the Bank Holidays will be as follows:

 

Monday 26th December (Boxing Day)

Tuesday 27th December

Monday 2nd January

If you have a medical emergency when the Surgery is closed please telephone the Out of Hours service on 111.

  

 Repeat Prescriptions

 

Repeat prescription requests usually take 48 hours to be processed by the Surgery.

 

During December the number of repeat prescription requests increase across the 4 Practice sites from approx. 562 requests per day to 640 requests per day!

 

Extra staff are put in place to process these additional requests but to enable the Practice to ensure all requests are completed in time for Christmas we ask for repeat prescription requests, which are required before Christmas, are delivered to the Surgery by 12noon, Friday 16th December 2016.

 

Any requests received on:

 

19th December— GP signed by 21st Dec

 

20th December— GP signed by 22nd Dec

 

21st December—GP signed by 23rd Dec

 

22nd December— GP signed by 28th Dec

 

23rd December—GP signed by 29th Dec

 

28th December— GP signed by 30th Dec

 

29th December— GP signed by 3rd Jan

 

30th December—GP signed by 4th Jan

 

The repeat prescription service will return to normal for all sites on Tuesday 3rd January 2017.

 

For more information please click here to view our Christmas opening times leaflet & other useful information

 


 
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